Privacy Policy

EasyPay Privacy Statement

EasyPay is committed to protecting your privacy and take its responsibilities regarding the security of personal data seriously .This policy explains how we use personnel data and how we protect your privacy in line with General Data Protection Regulation(GDRP).

What is EasyPay

EasyPay is a e-invoicing tool used by accommodation providers (Hotels,Hostels ,Serviced Apartments,Inns tourism companies and Travel Agents)to communicate with their guests and to send invoices and payments links to collect payments online related to their upcoming hotel stay and any additional services offered to their guests.

Data Controller and Date Processor

In terms of providing our services, the customer accommodation provider is identified as Data Controller and EasyPay is the data processor,collecting and processing personal data,in terms of providing our services we process personal date we collect from the accommodation provider ,the customer accommodation provider as the data controller has ensured that it has a legal basis to process your personal data ,such as a legitimate interest or your consent is obtained to transfer your personal data to us.

Which personal data does EasyPay process on behalf of the customer accommodation provider?

Please refer below table for further details.

What are the purposes of the processing activities of EasyPay?

Please refer below table for further details.


Providing EasyPay services to guests of customer accommodation provider on behalf of the customer accommodation provider.

Personnel Data

  • Name
  • Email address
  • Telephone number


Providing EasyPay services to guests of customer accommodation provider on behalf of the customer accommodation provider.

How Long do you store your data for?

You as a accommodation provider will have full control to decide how long the data should be stored in EasyPay servers we store your guests personnel data merely to full fill & automate the EasyPay services to accommodation providers guests on behalf of the accommodation provider.

Deleting accommodation providers guests personnel data from EasyPay

You as an accommodation provider can delete your guest personnel data anytime you want from EasyPay portal however after deleting such data EasyPay will not be able to perform the necessary services on your behalf to your guests therefore we recommend only to delete past data periodically if required to minimize any service deliverability issues, EasyPay portal will make the saved guest personnel data visible to you with the option to delete or you can request EasyPay team to perform the task on your behalf.

In some cases we may have to retain personnel data for limited period when it needs to be kept for legimate business or legal purposes.

We try to ensure that EasyPay protect information from accidental or malicious deletion due to this reason there may be delays between when you delete data and when copies are deleted from our active and back up systems.

Which third parties receive your data?

We never sell personnel data to third parties without your consent neither disclose your personnel data to any third party unless we have a legitimate interest in doing so or if you have consented to this

We may share your personnel data only as follows,

  • With third party vendors,sub processors, consultants and other service providers who are approved by our customer accommodation provider (These third party vendors are specific to a accommodation provider information about them can be answered by the accommodation provider).

  • As a response to a request for information if we are able to determine the disclosure is as per any applicable law,regulation or leagal process.

Who has access to the data (Internal)

Only authorize persons defined by accommodation provider that requires access to personnel data to full-fill EasyPay service will have authorization.

How is the data protected?

Strict security measures are applied to prevent any unauthorized access to prevent personnel data we use secure connections that protect data traffic between you and our website and or web applications.

Following technical and organisational measures are applied to protect personel data.

  • Avoid unauthorized persons gaining access to data processing systems in which personnel data are processed or used.

  • Avoid using data processing systems with out gaining proper authorization.

  • Making sure persons that has access to personnel data has access only personnel data to which they have right of access.

  • Making sure personnel data is protected as required during transmission or transmitted.

  • Making sure personal data is processed in accordance with the instructions of our customer accommodation provider.

Your rights to your personal data

You have certain rights related to your personnel data, you can submit a written request to your accommodation provider to know the details of your right to your personal data or EasyPay via when you submit your request directly to EasyPay we will send your request to your customer accommodation provider on your behalf.


EasyPay uses cookies when providing the services. A cookie is a small file that we store on your browser or the hard drive of your computer when you visit our website. A cookie contains information which provide for recognition of you as a visitor of the website, every time you visit the website. This helps us to provide you with a good experience and better services. It also allows us to improve our website. Below you will find an overview of the cookies that we use on our website: First-party cookies: We use local storage cookies for performance purposes. We also use session cookies for authentication purposes. Tracking cookies Google analytics: To analyze & improve the web application experience Inspectlet: To analyze & improve the web application experience You are able to block the cookies by changing the browser-settings. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our website.


How to contact us

If you have any questions about our privacy policy or about viewing, amending or deleting your personal data, you can contact us via e-mail at: